SplashDev - For World Class Services and Support
SplashDev’s Pay-as-you-go support is a flexible support model where you only pay for the services or resources you use, without any upfront costs or long-term commitments. This allows you to scale your usage up or down based on your needs and only incur charges for the actual consumption of resources.
SplashDev offers a pay-as-you-go option where you can create an account and activate services with no upfront commitment. They can then use monthly amounts of support services and pay only for what you use.
This model is beneficial for businesses and individuals who prefer a low-risk investment and want to maintain flexibility in their operations.
- 6 Support Hours per month
- Reaction time: 1 hour
- 2 Additional hours that can be used for training purposes
- Technical Account Manager assigned
- Access to SplashDev Support Portal
- Access to SplashDev knowledge base
Cost per month: $ 400.00 / € 400.00
- 12 Support Hours per month
- Reaction time: 1 hour
- 3 Additional hours that can be used for training purposes
- Technical Account Manager assigned
- Access to SplashDev Support Portal
- Access to SplashDev knowledge base
Cost per month: $ 700.00 / € 700.00
- 20 Support Hours per month
- Reaction time: 1 hour
- 4 Additional hours that can be used for training purposes
- Technical Account Manager assigned
- Access to SplashDev Support Portal
- Access to SplashDev knowledge base
- Yearly System Review
Cost per month: $ 1,000.00 / € 1,000.00
- 30 Support Hours per month
- Reaction time: 1 hour
- 4 Additional hours that can be used for training purposes
- Technical Account Manager assigned
- Access to SplashDev Support Portal
- Access to SplashDev knowledge base
- Yearly System Review
Cost per month: $ 1,400.00 / € 1,400.00
Why Choose SplashDev's Dynamics 365 Support?
Our team of dedicated Customer Success Managers work with you closely to understand your goals, develop a customized success plan, and provide ongoing support and guidance.
Some Of The Benefits of Our Dynamics 365 Support Program Are:
Support Portal
Gain complete access to our support portal to log incidents, view your contract, access reports, and much more.
Knowledge Base
A large database of How-To articles and newsflashes ensures you're always informed and can find quick solutions to minor issues.
Convenient Contact Methods
Phone, email, chat, WhatsApp
Service Level Agreements
Customized SLAs to understand what to expect from the SplashDev Support Program.
Support Of All Dynamics Versions
We provide support for every version of Microsoft Dynamics; if you have it, we support it!
Flexibility
Need flexibility? We're here to provide support. At SplashDev, the customer is our most valuable asset, and you will be treated accordingly.
Technical Account Management
A designated individual will be assigned to discuss with you your incidents, progress, satisfaction, upcoming projects, and more, ensuring a personal touch in your relationship with SplashDev.
System Review
Annually, we conduct a comprehensive system review for you. This includes examining the code, installation, customizations, and licensing, among other aspects. You will receive a report offering advice on how to enhance your current implementation.