Microsoft Dynamics 365
Portal Connector for WordPress and Joomla.
Our WordPress/Joomla – Dynamics 365 Portal Connector is a great way for your customers to access their personal data and to make specific changes related to a product or a service they are using.
The portal connector provides insight for your customers to data that comes from your Microsoft Dynamics 365. You can provide access to any information you have in your Microsoft Dynamics 365 environment via WordPress or Joomla.
How can customers benefit from the Portal?
Let’s say that you bought a car from a leasing company. The leasing company has all the customers data collected in Microsoft Dynamics 365 and now has the possibility you provide you with access to your personal data and information like the contract, the car information, how much money you still owe the leasing company, your personal information like name, ID, date of birth, location etc. Even the possibility to make payments from within the personal area is possible.
You decide yourself what the customer can see, modify, or change. The Portal is fully flexible and can be adjusted to your needs and house style. Security is on field level so you can assure that your customer only has access to the information you want to provide to them. With the implementation of two-way authentication, you can be sure that the security is at the highest level.
Less pressure on your call center
By using SplashDev Portal Connector you can decrease the number of incoming calls for your call center. Instead of customer calling you to change details or information, they can now access the portal to make these changes themselves. Changes made can go directly into your Dynamics 365 or via an approval process. This will relief the pressure on your call center and increase the customer satisfaction.
How our Customers use the Portal Connector
Medical & pharmaceutical
A Portal for B2C and B2B business
Either way the portal can be a benefit for all types of business.
In the B2C case, the customers cand find out directly from the portal about their account situation, they can download reports and create ticket to request technical support.
In the B2B case, the customer could be a financial manager from a company who bought multiple products or services and they want to sell them further to their own customers. The manager will get the information they need from the portal and the company could also have their own second portal for their specific customers. As an example, the leasing company sells multiple cars to another company who will rent them to their parties either companies or people.
Easy access from anywhere and anytime and from any device with internet access
No more trouble with customers services: the issues ticketing will help the companies get the response faster to their customers.
Affordable licensing model without making use to the expensive Microsoft Dynamics Portal.
and much more…
The SplashDev reputation is important to us and speaks through the voice of our customers. We are here to help you improve your relationship with your customers and to have a great connection with them through this portal. Either you have a B2C or a B2B type of business we are ready to help implement the best solution for your business.
Portal Connector ...What do you get?
SplashDev Portal Connector is a great way to connect your WordPress or Joomla Portal with your Dynamics 365. SplashDev Portal Connector we provide the following benefits.
Connect Your Dynamics 365 to WordPress or Joomla CMS
Low cost licensing model. Way cheaper then the Microsoft Portal solution.
Support in setting up
the connector to your needs.
Development of the customer pages to assure that you make the best use out of the connector and its capabilities
SplashPortal is available on a subscription basis and can be used for Microsoft Dynamics 365 on Premise and Cloud versions.