SplashCollect is a debt collection software solution that eliminates manual work needed for managing invoices and communicating with debtors by automating and optimizing collection operations and resources.
This way, Collection Managers will be able to:
built on Microsoft Dynamics 365
The capabilities of the SplashCollect platform to adapt and scale to, as well as automate, our debt collection processes, really helps us manage an even greater number of contracts with maximum efficiency. Also, by having automated workflows and easy access to intuitive dashboards and reports, we also gained a lot more control and visibility over the efficiency of our operations."
Mihail Fedorovici, Collection Manager, IMPULS-Leasing Romania
SplashCollect provides a centralized database with customers, contracts, invoices, associated payments or advance payments, securities, calculated penalties, debts, as well as DPD (Days Past Due). A quick and consistent view on overdue accounts is provided, including information regarding the interaction with the customer, contact conclusion, account distribution or promised amount.
SplashCollect offers a structured debt collection process, customized to the specific needs of your company. The ticketing system included in the software automates the collection process by closing and opening delinquency tickets based on the occurrence of payments and the closing of invoices. Furthermore, the system helps to simultaneously manage different processes, and provides reports specialized on each process.
This approach decreases the value of DSO (Days Sales Outstanding) indicator by decreasing the average number of days needed to turn the debts into cash.
SplashCollect eliminates the manual work needed for managing the interactions with debtors, which can be an extremely expensive and time consuming labor. The solution`s Configurable Collection Timeline Workflows helps track the activity flows associated with each account, from current status and completed steps to future steps and collection activities, debt amount, account owner or days past due. Furthermore, the workflows help coordinate and delegate the steps execution, simultaneously or dependently, according to individual abilities, thus optimizing the work of each collection user.
With over 35 predefined reports and intuitive dashboards, as well as daily updates on KPIs at Contract and Customer level, Collection Managers and Collections Users are able to: report faster on their results, quickly get actionable insights into the efficiency of their debt collection processes, and dedicate more time towards improving the relationship with the debtors, thus decreasing customers` debts and positively impacting company`s profit and cash flow.
SplashCollect can be integrated with your existing ERP so that all the relevant data needed for debt collection - accounts, contracts, invoices, payments, balance, can be easily synchronized between the two systems. Moreover, you can further improve the relationship with your partners and customers and lower your operational costs by extending the software`s capabilities with a portal add-on dedicated for external users - Customer Service Portal, with the SplashSMS add-on to automatically deliver text messages, or with the SplashSurvey add-on to quickly and easily collect feedback from your customers.
Our user interface is a combination of design simplicity and advanced capabilities making this solution easy to use, which will require less time and money invested in training.
From the first contact to the last payment, our advanced solution enables you to automate your internal business processes and increase efficiency.
SplashCollect is capable of managing all workflow processes, as well as pre and post-charge-off accounts.
Stay on top of compliance requirements and risk management, security and data access, with an All In One software solution for collection management.
Easy to implement and highly customizable, our solution grows with your company and enables you to add what you need, when you need it.
We provide a wide variety of reports measuring both financial health as well as collector productivity.