Great Microsoft Dynamics Solutions
for Financial Services
SplashCollect offers a comprehensive solution for collection agencies, small and medium-sized businesses, large corporations, and any entity involved in the collection of outstanding invoices and debts. As a premier debt collection software, SplashCollect aids in automating your collection processes, enhancing your collections, and boosting customer satisfaction.
Customisable Workflows (Automated Business Processes) accessible anytime, anywhere and on any device.
Daily updates with Collection Activities allocated directly to the Collection Agent´s to-do list.
Over 35 charts and pre-defined reports with the possibility to export to Excel.
Predefine Collection Reminders and Notification templates for email, SMS, Viper, WhatsApp, Telegram etc.
Quickly identify debtors, create delinquency tickets, manage debtor accounts, track and complete the collection process.
Recover arrears from corporate customers, prevent increase in AP
Reduce the analysis time by having a quick and consistent view on overdue accounts and relevant KPI´s
Daily updates on indicators at Contract and Customer level
A 360 degrees overview of clients and configurable Collection Timeline Workflow
Predefined dashboards for Collection Managers and Agents
IMPROVED CUSTOMER SATISFACTION
Effective debt collection hinges on the careful management of recovering dues while preserving future customer relationships. SplashCollect offers customization of customer segmentation to meet unique business requirements. Strategizing collections based on this segmentation allows for a personalized approach, ensuring optimized recovery without compromising customer goodwill.
INTEGRATE WITH THIRD PARTY PROVIDERS
SplashCollect offers seamless integration with a variety of third-party solutions. While not an accounting platform itself, it relies on external financial data and can synchronize with numerous accounting systems to ensure a smooth transition between your accounting setup and our debt collection features. Moreover, it supports integration with popular communication tools like SMS, WhatsApp, Viber, and Telegram, automating message delivery according to your communication strategy. For advanced needs, integration with legal and national financial databases is also possible. Let’s discuss your requirements, and we’ll find a way to meet them.
CUSTOMIZABLE CUSTOMER PORTAL
Our customer portal add-on allows your customers to access their personal data independently. Rather than contacting your call center, they can update their contact information, view contracts, check open invoices, and even complete direct payments. You have the control to determine which aspects they can manage and change online, and you can enable these options through the portal. The customer portal can significantly reduce the workload on your call center while ensuring customer satisfaction with your services.
Microsoft Teams Phone is a cloud-based phone system that is integrated within Microsoft Teams, offering smart communication and seamless collaboration. It’s designed to provide a comprehensive calling solution that is native to Teams.
Microsoft PowerBI is an interactive data visualization software product developed by Microsoft, primarily focused on business intelligence. It’s part of the Microsoft Power Platform and is a collection of software services, apps, and connectors that work together to transform various sources of data into coherent, visually immersive, and interactive insights.
Microsoft Office, commonly known simply as Office, is a suite of productivity software created by Microsoft. Initially released in 1990, Office has become a staple in business and personal document and data management. The suite includes a variety of applications, with the core programs